Parents and Community
Family Link Adviser
My name is Jenny Hatcliffe and I am the school based Family Link Adviser. I am available to work with all parents who need extra information about school matters as well those requiring help accessing other agencies. I have access to an extensive range of information and can sign-post parents to a variety of services. I am happy to talk through any concern, no matter how small. I can be contacted through the school office, and I am always at the school gate in the morning.
Download the Family Link Adviser Booklet – May 2016
Download the Pastoral Care in school Information
My Role
- Meet and greet children and parents every morning offering reassurance as necessary and communicate any issues to class teachers
- Provide parent support and information
- Support with children’s behaviour and attendance
- Able to listen, offer support, stability, empathy and care, using counselling skills
- Signpost to other agencies such as school nurse, parenting consultants and family learning
- Develop parental engagement with children’s learning through workshops
- Develop workshops such as reading and Healthy Eating
- Support with transition to Secondary School
- Pyramid 4 Parents courses
- Coffee afternoons
- Lifeskills after-school club for children
Contact Times available –
Every morning from 8.30am – 8.45 am
Every afternoon from 3.15pm
Friday afternoon from 2.30pm
Alternatively, please contact the school office to arrange a more convenient time.
What people say…
“It’s good to have someone to talk to and share my concerns”
“Following advice, I went on a parenting course which was really useful as I learnt some new ideas.”
“Thanks for all your help and support”

My Experience
- BA(Hons) Education in Professional Practice
- City and Guilds in Learning Support
- Higher Level Teaching Assistant
- Parent Pathway Diploma
- Team Leader Level 4
- Parent Support Mentor Training
- Counselling skills
- Pyramid 4 Parents Training
- Family Learning Training
- Engagement with Parents Training
- Teaching Assistant since 1999
- Knowledge of behaviour management strategies
- Well versed in aspects of Social and Emotional Aspects of Learning (SEAL)
- Parent of three grown up children and grandparent